Cloud Rendering not available

Topaz Gigapixel AI Bugs and Issues
1

Hi there,

I have two issues that I would like to address.
I am running Gigapixel 8 on my Macbook Pro with M1 processor and as soon I start to render on my machine in the “Redefine” mode, my machine starts to act really weird, and tends to freeze.

The second thing, and this came up today, when I used Gigapixel for the 3rd time to use the Redefine and wanted to use Cloud Rendering, it is just not avaible.
There seems to be no way to use it right now. My credits are shown on top of the screen but the button on the bottom right only says “Export”, and that’s it.

Warm regards,
Sebastian

2

Yes, our Redefine model is quite resource intensive and we are currently working on a patch to make processing more efficient.

As for your cloud credit issue, our export with cloud option should be made available after selecting the Redefine model and adjusting the creativity slider.

image

Would you mind sharing a screenshot of your cloud render option not being made available?

How to take a Screenshot on Mac