Chrashing as it finishes processing an image

Topaz Photo AI Bugs and Issues
1

[I Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

The machine I am using is a i7 3.2 GHs, 16 GB RAM with over a GB of storage. I have Photo AI 1.5.4 open and the folder I am getting images from open, nothing else is running. I drag an image into the workspace. The program goes through its steps. When it comes to removing noise it crashes. It is a M.35 MB image.

2

Please open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs files that you can see in the window that opens.

I should be able to determine what is happening and send next steps with this information.

3

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