Can't save enhancements to LR

[TNT1 (Thomas N Turriff)]

Photo AI ver. 3.3. with Windows 10. I cannot save the processed image with enhancements to LR. I make all the adjustments in Photo AI and it looks very nice. However when I export the photo back to LR it exports only the original with no enhancement. What am I doing wrong?

Any help you can give me is greatly appreciated. Thank you.

[john.topazlabs (John S)]

Let’s try to reset your Lightroom plugin to try and get it working for you. You can follow the directions below to reset your Lightroom plugin:

1. Close Lightroom fully.
2. Run the Topaz Photo AI installer again. Get a new one from the downloads page: Topaz Labs Downloads
3. Open Lightroom and check the File > Plug-ins Extras again.

Let me know if those steps get it working again.

Topaz Labs Documentation | Topaz Photo AI | Plugins | Lightroom Classic

If it does not, would you please take a screen recording of this behavior so I can see exactly what is happening?

Loom is a great free application for this : Loom | Free Screen & Video Recording

[TNT1 (Thomas N Turriff)]

Hi John,

That worked! Thank you for your expert help.

That software is fantastic. I successfully processed an egret from about 75 - 100 yards away.

Tom