Can't Run Topaz AI Benchmark

My topaz IA was running at 0.2fps, and is only using 0.1% of the CPU.

I tried to run benchmark but the software just showing “benchmarking” and wouldn’t provide any results

Which version of the app are you using? There was an issue in a previous release, v5.0 or v5.1 that had the benchmark process showing issues.

Can you share your logs here or with the support team directly for troubleshooting? help@topazlabs.com

How To Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.