Can't log in and only offers trial mode. just started today

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]
Have the lifetime subscription but only allows trial mode and can’t log in. was working yesterday.

  1. The bug / behavior you have encountered
  2. Your system profile
  3. Your log files (Help > Logging > Get Logs for Support)
  4. Any screenshots as necessary

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1 Like
2

Hi Brent.

Sounds like there’s an issue with your Account so, it’s probably better for you to contact Topaz Support directly here’s the link

Topazlabs Support
support@topazlabs.com

In the meantime here’s a few Trouble Shooting information for you

Hope this helps