Can't export projects after applying Iris2 tearing fix for M1 Mac on v3.5.0

Topaz Video AI Bugs and Issues
1

After following the process to remove the iris2 tz files on my M1 Mac Ultra for the 3.5.0 bug, I cannot export any files. I can preview them fine but the export immediately errors out.

logsForSupport.zip (2.5 MB)

2

Hello,

Thanks for the log files. It looks like the app cannot access “/Volumes/Terra/”

You will need to add the app to the list of apps with “Full Disk Access” in system settings:

System Settings, Privacy & Security, Full Disk Access

e575098da053a6ed304aef3a3b4d8b1a.png

3

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