Cannot see the preview and cannot export

Topaz Video AI Bugs and Issues
1

Please contact support.

  • Collect the logs: Help > Logging > Get Logs For Support
  • Contact: Help > Get Support
2

Hi there, you will need to follow the steps that you pasted here.

If you are running into a preview or export issue, it may be best to contact support directly.

If the preview is not showing you will want to make sure that live preview is enabled ( File > Preferences > Application).

3

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