Cannot open apple heic

I really want to like this product.
Love what it does.
Had it for a while and getting fed up with how it integrates with the native Photos App on a Mac.
It’s gone from irritating failures to suddenly not opening Apple HEIC photos, which is a deal breaker for me.
The message is:
Cannot open Apple Photos Image.heic Unsupported Feature. Unsupported codec.

I’ve installed and reinstalled. Turned firewall off. Still no joy.

Help

Thanks

Kevin

1 Like

Same thing here - updated last night and all kinds of error messages now appearing and cannot open HEIC.

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