I just downloaded Sharpen AI 2.1.7 on my Dell XPS 7590/Windows 10 system and it won’t load a .jpeg.
I need Sharpen AI to work,
Tom
I just downloaded Sharpen AI 2.1.7 on my Dell XPS 7590/Windows 10 system and it won’t load a .jpeg.
I need Sharpen AI to work,
Tom
HI, A couple of things, first go to Help-> Graphics info., press Copy and paste the info here.
Also when you say the app wont load a .jpeg could you either provide a little info on any messages you see or where the image is generated.
I use win 10 and you can see below a .jpeg loads fine:
Note that unnecessary comments were edited out of your post.
I tried several image files (File Open). Each time the program exited after about 1 second with no output. The graphics information is below.
Application & Version: Topaz Sharpen AI Version 2.1.7
Operating System: Windows 10 (10.0)
Graphics Hardware: Intel(R) UHD Graphics 630
OpenGL Driver: 3.3.0 - Build 26.20.100.7985
CPU RAM: 7919 MB
Video RAM: 1500 MB
Preview Limit: 3466 Pixels
Do you have an alternative high-powered GPU as your system doesn’t meet minimum requirements and large files may cause crashing:
I do not. Sorry to trouble you.