Can not see enhancements, working with Affinity Photo 2

[seongwoo.park]

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

1. Step 1
   With Affinity Photo 2,
   Filters > Plugins > Topas Labs > Topas Photo AI

2. Step 2

In Topas Photo AI

Add enhancements > select Custom Presets

3. Step 3

Cannot See enhancements right side.
So I can’t pick enhancement, cannot change values.
(but image is enhanced.)

Stand alone case, It works well.

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Topaz Photo AI [v3.1.0] on [Mac M2]

[john.topazlabs (John S)]

Please follow the instructions below to perform a clean install to troubleshoot better why you had this problem with Topaz Photo AI:

1. Be sure you have fully closed any plugins, such as Affinity Photo 2.
2. Clear any previous plist files on your computer for Topaz Photo AI | Topaz Photo AI | plist Files Mac
3. Disable any antivirus, firewall, VPN, or proxy software that might be active on your computer. These tools sometimes interfere with the installer’s ability to download the model files.
4. Ensure that the Topaz Photo AI installer has all the proper settings in your system by going to your Mac System Settings > Privacy & Security tab and scrolling down to the security section. You will want to make sure you have ‘App Store and identified developers’ selected | MacOS | Example of Proper System Preferences
5. Rerun the installer. You can download a new installer from your account’s download page | Topaz Labs | My Account | Download Page

Let me know how that goes for you and I’ll keep an eye out for your reply.