[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
Steps to reproduce issue:
Topaz Photo AI [v1.x.x] on [Windows/Mac]
I’d like to get some more information to help troubleshoot the problem you are having.
Could you send us your computer’s full system profile?
Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.
If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something. 
Nome do dispositivo RodneyLuiz
Processador 11th Gen Intel(R) Core™ i7-1165G7 @ 2.80GHz 2.80 GHz
RAM instalada 8,00 GB (utilizável: 7,70 GB)
ID do dispositivo D5E2FED4-4E69-438A-892F-253FA47A7ACA
ID do Produto 00342-42319-19297-AAOEM
Tipo de sistema Sistema operacional de 64 bits, processador baseado em x64
Caneta e toque Nenhuma entrada à caneta ou por toque disponível para este vídeo
Edição Windows 11 Home Single Language
Versão 23H2
Instalado em 28/11/2022
Compilação do SO 22631.3880
Experiência Windows Feature Experience Pack 1000.22700.1020.0
Unfortunately, you aren’t able to run the application because your system is underpowered and doesn’t meet our system requirements.
You can refer to our system requirements on the following page:
Topaz Photo AI | System Requirements Page
According to the information you sent in here your Processor only has 8GB of RAM while our minimum requirement of 16GB.
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