Bug report: Incorrect subject detection
I was interested in trying the demo of Topaz Photo AI to see if I could buy it for my studio. However, I encountered a problem with the subject detection feature. I uploaded a family professional photo, but Topaz Photo AI detected the subject wrongly. This happened with two photos that I tried. I wonder if this is a common issue or just a rare glitch. I hope you can fix this problem soon, or offer me some compensation or incentive to continue using your service. Thank you for your attention.
Can you upload the original image file here so we can run some tests on our end to see what the conflict is?
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for privacy reasons I prefer not to.
Sorry for the inconvenience.
You can submit a support ticket at support.topazlabs.com using the beacon at the bottom right corner of the page. We’ll be able to securely and privately send files there if you’d prefer.
