Bug - Photo AI plugin in Photoshop crashes

Open or create an image in Photoshop.
Select Photoshop’s Photo AI plugin [File - Automate - Topaz Photo AI…].
Adjust and press “Save to Adobe Photoshop”.
Topaz plugin closes after processing and Photoshop crashes.

Topaz Plugin in the Filter menu works.

All Topaz Photoshop plugins removed and reinstalled - no help.
GPU settings in Photoshop Performance have no effect…

Topaz Photo AI V2.2.2
Photoshop V25.3.1
macOS Ventura 13.6.3

@jari.hakala-1082

Let’s try updating you to the most recent version release to see if this resolves the issue.

Please make sure you’ve also turned off any firewall, VPN, or proxy that may be on your computer. These are known to block the installation. Also, make sure there are no settings or configurations in your OS system that could interfere.

Try using the appropriate OS system link to update:

If you are still experiencing problems, please reach out to us at the following link:

Topaz Labs | Support Page

I have the exact same problem as described, I haven’t currently got time to uninstall / reinstall.

Topaz Photo AI V2.3.1
Photoshop V25.4.0
macOS Sonoma 14.2.1

I have the same problem, which began yesterday.

Topaz Photo AI 2.3.2
Photoshop 25.5.0
Mac Sonoma 14.2.1 (23C71)

Hello

Everything works again. I have updated the macOS, Topaz and Photoshop whenever updates have been available.

Topaz Photo AI V2.3.2
Photoshop V25.4.0
macOS Ventura 13.6.4

No crashes so far…

I see agrant-8892, you’re using a never Photoshop version. Let’s see after the update.

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