Bug or feature? One cannot open OM-Systems OM-1 ORFs with DENOISE!

Topaz Products Product Technical Support
1

Hi,

is it a bug or a feature that one cannot open OM-Systems OM-1 ORFs with DENOISE?

Which sense does a RAW Model make in such a case?

Kind regards
topaztestit2020

2

Just check on the LibRAW website to see if they are supported. If they are on the latest version raise a support request at the main website as that is the RAW library used.

3

It seems to be supported:
https://www.libraw.org/node/2708

But why is this relevant to me when I download the latest Topaz Denoise Trial here and want to use it for OM-1 ORFs? That should rather be managed by Topaz then, shouldn’t it?

Thanks
topaztestit2020

4

Raise a support request at the main website asking that it be supported. Note that LibRAW is the library they use to process RAW images and I see it was only released on 22 April.