Broken since latest update

Topaz Video AI Bugs and Issues
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  1. “Out of memory” message, system crashes, and drastically (~10x) longer render times.

  2. MacBook Pro w/ M1 Max and 64gb memory. Running MacOS Ventura 13.5.1

  3. logsForSupport.tar.gz (1.1 MB)

  4. N/A

I’ve been processing a set of 500 similar videos with identical settings, the first 450 worked perfectly on v3.4.1, but since updating I’ve only managed to finish two, due to extreme instability and very slow processing speed.

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Hello,

Could you try the same process but with this setting changed to 1?

image

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It’s currently running stable after I set the max memory to 10%, but is still taking much longer than usual. I have been running 3 processes though. I will try to lower it to 1, should I set the max memory to 100% also?

Prior to the update I was running 3 processes at 33% memory.

UPDATE: It seems only the estimated time is much higher, but the actual processing speed seems to be normal. So it is currently working at 3 processes and 10% memory.

1 Like
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Glad to hear it’s working as expected now :slight_smile:

The time estimate being off is a bit strange, we’ll look into this and see if it’s related to processing large batches.

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