Black Friday offers?

Do you plan Black Friday offer for Video AI + Photo AI upgrades (1 year extend)?

There is Topaz Labs | Black Friday Coming | Happening now.
All three Apps for the price of Video AI. I was hoping for a discount just for Video AI because I dont really need the others.

In my case I see Photo AI + Gigapixel + credits, no upgrade for Video AI

Whatā€™s with the price hike? Itā€™s pretty steep, I compared with another browser not logged in and itā€™s not really all that much cheaper for upgrading your license with the BF sale.

It feels misleading, paying the higher cost of the software up front years ago when what were license upgrades were more reasonable in price.

I also see PAI and GAI for my offer, but it includes a subscription as a trap. I think Iā€™ll be charged additional $54 in 4 days for Gigapixel, as now itā€™d be ā€œjustā€ $63 for the ā€˜Have it allā€™ pack - from what I understand, itā€™s not all, the GAI would be additionally paid $54 in 4 days (for me itā€™s 26th of November).

If so, itā€™s misleading. And thereā€™s a subscription as a trap - I donā€™t know if itā€™s easily cancelled. Some companies effectively punish their customers for cancelling the subscriptions.

The offer:

The checkout:
Screenshot 2024-11-22 at 18-00-29 Checkout - Topaz Labs

Disabling Gigapixel, as I want to decide later on it:
Screenshot 2024-11-22 at 18-01-33 Checkout - Topaz Labs

That is not good.

Thatā€™s how it looks after fully disarming the trap:

Iā€™ll go with the trap disarmed, of course - the Dollar price is pretty high here, and itā€™s going up, so itā€™s increasingly risky to go with a sub.

Personally IĀ“ve been very dissapointed with Topaz Labs AI Photo and Gigapixel products. They are in the stage of developing. Not ready products. They are very slow even with 10 mb jpeg pictures on my MBP M1 MAX with 64GB. I think they price is too expensive for beta products.
Personally I skip this time black friday offer. IĀ“ll try something else maybe AdobeĀ“s AI Neural filters. For old black & white photos they are way better and more quicker.

Could anyone from Topaz explain ā€œrenewsā€? Can we cancel it?

Hi. I will endeavour to answer your question although I donā€™t work for Topaz.

The Auto Renewal Subscription is a convenient way of updating your software automatically once your year-long licence has expired.

This has an advantage for you because, you wonā€™t have to wait for a Black Friday deal to get the best price.

Topaz will offer in return a better than Black Friday discount for your loyalty.

In answer to your question the answer is yes you cancel at anytime although, your current license will run until it expires.

This is still an advantage for you because, unlike other software companies subscription services where the software will stop working.

Topaz will allow you to continue using the latest version from the date your licence expired.

Hope this helps

Same here. I already have Gigapixel and have no plans to use PhotoAI. If they offered a decent discount on VideoAI by itself, I would have gone for it.

The funny thing is that I tried to purchase this $206 offer, but it failed. It sold me credits for $0 and now offer is gone (for me). I wrote to support, but there is no response :slight_smile:

Hi.

Please be patient the good people at Topaz Support will get in touch and Iā€™m pretty sure theyā€™ll be able to help

1 Like

no response from support after 48h

Hi.

I sent a Support request