I am not getting good results with the option to zoom to remove top- and bottom black bars. I even used an avisynth pre-processor (.avs) input file to pre-crop. But, whatever I do, VEAI always shows like a 20p black bar at the top (and also in the output, btw); and worse, I suspect it’s downshifting the entire movie by 20p.
I can ‘solve’ this manually, by just adjusting zoom from, say 263% to 270%. But I shouldn’t have to (after all, you’re losing extra footage that way). I hope this will get fixed one day.