Black Areas on Final Image

I just processed an image four times to remove some minor noise and each time it came back with artifacts on it that appear to be streaks of black areas.

Steps to reproduce issue: Closed and restarted program, uploaded again and processed again. The black appears to be in the same areas on each image.

Topaz Photo AI [2.2.2] on [Windows]

Let’s try updating you to the most recent version release to see if this resolves the issue.

Please make sure you’ve also turned off any firewall, VPN, or proxy that may be on your computer. These are known to block the installation. Also, make sure there are no settings or configurations in your OS system that could interfere.

Try using the appropriate OS system link to update:

If you are still experiencing problems, please reach out to us at the following link:

Topaz Labs | Support Page

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