Batch processing with AI lighting ajustments freezes on the 2nd after processing the first image

If you edit photos in a batch in which you have enabled the AI Light Adjustment toggle Topaz AI will only process the first image in the batch before freezing on the second image.

Make sure you know where you are posting, what you see as a bug is not an idea. Use report an issue instead of give feedback.

Hi There,

Please send me the log files so I can see what’s going on in the application. To do that, open Topaz Photo AI and go to the Help > Open Log Folder menu option and Email me all the logs files in the folder.

I also want to get some more information to help troubleshoot the problem you are having. Could you send us your computer’s full system profile? Ive linked how to do so for windows and mac depending on what you have

How To Obtain Your System Profile (Windows) | How To Obtain Your System Profile (Mac)

Once I have those, we can proceed with further troubleshooting steps

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