Batch Processing not working

Topaz Photo AI General
1

Hello,

I am pretty new to Topaz Photo AI and ran into a problem last night. I uploaded 20 images with an aspect ratio of 1:1.

I wanted to upscale them and resize them to 3600x3600 pixel or 12"x12" and 300 DPI. Setting worked for the first image.

Then I hit apply setting to all images and then saved the images.

Unfortunately only the first image had the 300 DPI, all the rest had the original 72 DPI but the correct size of 12"x12".

Can anyone help or tell me, why the 300 DPI weren’t applied to all of the images?

Thanks

Daniel

2

This is a known bug that our developers are currently investigating. Thanks for your patience and understanding as we get this fixed for you.