Batch processes fail with each clip status just showing "error" after update

Topaz Video AI Bugs and Issues
1

Following the latest update in Topaz video ai7, usually after 3-4 processed videos, the rest will all fail with “error” in status. I used to just let it process 50-100 videos overnight, and now it won’t go past 3.
After 3 successful ones, the rest fail with “error”, and if I click on anything the app just crashes.

If I try to reload the app, it says it can’t be started.

The only thing I can do is restart the PC, then it works for 3 videos and then “Error” again, and so on.

I’ve tried uninstalling, reinstalling, trying 7.0.0, as well as 7.0.1, issue doesn’t go away. Quick google search says that the application likely isn’t releasing the memory like it should, but I don’t know. Please help!!!

topaz error
topaz error1920×1032 55 KB

topaz error2
topaz error2567×352 195 KB

logsForSupport.zip (327.2 KB)

2

did a bit more research, picked up a fresh set of ram sticks and issue hasn’t returned yet. If you don’t see a follow up to this in 2 days, consider it was a hardware issue

3

There are memory errors in the logs that could be coming from a RAM issue. Double check your GPU driver as well and see if there is an update to a newer Studio Driver available.