Topaz Photo AI 2.2.2 on Windows 10
I launch the app - I haven’t used it for ages - it asks me to Activate - which starts the webpage with Activation Successful, then still doesn’t activate on the application. I check my licence and it is paid up until June 2025. What is wrong?
Have you recently been able to log into your account in a web browser with the email address associated with your Topaz Labs account?
If so then the apps should also connect to your account. If they do not please make sure you do not have any VPN, proxy servers or anti-virus software running that can cause connection issues for the apps to reach our servers.
You can also clear your cookies and cache in the web browser you use and then log back in before clicking the activate option in the app.
If you continue to experience problems please send us an email at help@topazlabs.com
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