Asking me agane to purchase,

I am having problems with my Topaz A1 asking me to purchase it again WHY?

Have you recently been able to log into your account in a web browser with the email address associated with your Topaz Labs Account?

If so, then Topaz Photo AI should also connect to your account. If it does not please make sure you do not have any VPN, proxy servers or anti-virus software running that can cause connection issues for the apps to reach our servers.

You can also clear your cookies and cache in your web browser and then log back in before clicking the activate option in the app.

Please let me know if you are still experiencing any conflicts after you try the above steps.