As LR plugin, Topaz ai not recognizing Sony .ARW files after update

Topaz Photo AI Bugs and Issues
1

If I try to open topaz ai from LR, a dialogue box appears upon opening that says “(filename.ARW) not supported, or not a RAW file”. I am still able to edit through photoshop. This happened randomly, it used to work fine. Anyone else had this issue? This is with my Sony a7rV. Thanks much.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Can you check there are no special characters in your image file name or the folder name?

3

What compression are you using for your ARW files? From the Supported Cameras article:

image
image1108×400 34.5 KB

4

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