Apple Photos app cannot round trip to save file when finished with photo AI edit

[frank.tsang]

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
2024-09-06-10-51-17.tzlog (191.2 KB)
using “edit in Topaz Photo AI” to open photo AI app
done the edits.
export to Photos app
clicked “Save Changes”

message prompted and refused to save the changes.
the operation is failed.

Steps to reproduce issue:

1. Step 1
2. Step 2
3. Step 3

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Topaz Photo AI [v3.2] on [Mac]
Apple Photos app v9.0

[john.topazlabs (John S)]

Please follow the steps below:

1. Close Apple Photos fully.
2. Disable antivirus, firewall, VPN, or proxy that may be on your computer. These are known to block the installer from downloading the model files.
3. In the MacOS System Settings > Privacy & Security > Files & Folders, find Installer and enable all locations for it.
4. Run the Topaz Photo AI installer. You can download a new installer from the downloads page directly. Topaz Labs | My Account | Downloads Page

Let me know if that works for you.

[frank.tsang]

Thanks for the tips.
it works. Thank you very much

Regards,

Frank Tsang

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