Apple not recognizing videos as videos

[swruddy-509002]

This has been the case for all version of topaz video I have had for the last year or so including hte update I installed today. 6.02
mac mini running several os’s over the year but currently Sonoma 14.6.1 to an iphone 14 pro. This is the only over >6 video apps I have on the computer that does this. EG I can export from all other video apps and the air drop ends up in photos. This bug adds an irritating step to my workflow. I’m assuming it is some kind of mime type designation coming from Topaz that is throwing it.

If I export a video from topaz then air drop it to my phone it goes in to the folders app and not photos app. From there I have to start over. Put it into another video app and export it again. Then airdrop puts it in the photos app where I want it. Can’t due to Apple logic and hand holding move it from files to photos on the phone.

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[kyle.topazlabs]

Can you email the support team the logs so we can take a look and try to replicate this issue to understand what is going on.

help@topazlabs.com

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