App is not allowing mem to export why?

Topaz Video AI Bugs and Issues
1

Please contact support.

  • Collect the logs: Help > Logging > Get Logs For Support
  • Contact: Help > Get Support
2

Hello,

Could I take a look at the app’s log files to see what is causing the error in Video AI?

To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the “logsForSupport.tar.gz” file to your reply.

You can securely submit your file(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something.

Submit to Dropbox