After upgrading to 3.3.10 there are no presets showing now and the dropdown just shows as None.
I tried a full un-install and re-install but presets still show as empty.
I also un-installed again and deleted the Video Ai folder at: AppData\Local\Topaz Labs LLC and re-installed again but still no presets are showing.
Win 11 / i9-12900KS / 64GB / Nvidia 4090
Hello,
Could you send us a copy of this folder as a .zip? C:\ProgramData\Topaz Labs LLC\Topaz Video AI\presets
You can securely submit your file(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
I un-installed again then manually deleted the Topaz Video folder (C:\ProgramData\Topaz Labs LLC\Topaz Video AI) then re-installed and presets are showing now.
Thanks.
