I just updated to 4.5 on my AMD Ryzen 3700x 32 GB DDR4 memory & Nvidia 750 GTX Windows 10 Home 64 bit
After installing I was able to run the AI Gigabyte once. However subsequent attempts to run on other photos do not process.
I can open a photo however AI Gigapixel will not process the file as it appears the SAVE button is frozen. But the app is not as I can close the file and open another. But the SAVE button does not respond. I fiddled with the preferences and also tried the recommended settings. However the photo will not process. I did not have this issue with the previous version.
I’ve uninstalled and re-installed 4.5. In the app logged in & logged out of my Topaz account several timesl times.
Totally frustrated I installed 4.5 onto my second Windows 10 Home 64 bit computer. - I7-4770 32 GB DDR 3 memory and Nvidia GTX 1060GB. And it runs fine.
Both computers have the latest Nvidia drivers.
Is there an issue with AI Gigapixel 4.5 running on AMD Ryzen 7 cpus? Again the prior version ran great.
I would like to know how to resolve this issue as I want it to run on my AMD computer.
I did yesterday. Especially after uninstalling & re-installing. I just retired after spending 35 years as a computer support & file server admin. REBOOT was always one of the first things we asked our clients to do… LOL