AI Error on everthing except proteus

Topaz Video AI Bugs and Issues
1

I’m trying to upscale a 2.6mb mp4 file on my Mac but none of the AI models work apart from Proteus. See my system infor and Logs attached.
MacBook Pro.spx (8.7 MB)
logsForSupport.zip (507.2 KB)

2

This appears to be a permissions issue and the app is unable to access the model files or write the temp file.

Try adding Video AI to the list of apps with ‘Full Disk Access’ in the macOS System Settings and restarting the app after

3

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