Love your programs so much, but they keep crashing. Last few updates just haven’t worked for me. Sony-created raw files and post-Lightroom jpgs crash during the denoise process.
|Processor|Intel(R) Core™ i5-7400 CPU @ 3.00GHz 3.00 GHz|
|Installed RAM|32.0 GB|
|Device ID|4FBACA02-D647-40DD-9310-A20AF91BE715|
|System type|64-bit operating system, x64-based processor|
@leslie.miller Which graphics card do you have? We can try updating the graphics card drivers to see if that optimizes the performance. System Requirements | Topaz Photo AI
Hi Tim, thanks for the reply. I will have to get back to you on that later tonight. Thanks for the suggestion.
Leslie
My graphics card is INTEL(R) HD Graphics 630, and my drivers are current. System file attached.
I appreciate your assistance.
Leslie
DxDiag.txt (81.7 KB)
Keeping the drivers up to date is the best thing you can do to optimize the performance. Are you processing particularly large batches or files by any chance?
No, just one at a time. It seems to be working again after the latest update.
Thanks for your help.
Leslie
