Adjust Lighting Issue

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.] The topaz program cashes when I run the adjust lighting filter on all types of image files

Steps to reproduce issue:

  1. Step 1 Running the adjust lighting filter since the last update
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Let’s try updating you to the most recent version release to see if this resolves the issue.

Please make sure you’ve also turned off any firewall, VPN, or proxy that may be on your computer. These are known to block the installation. Also, make sure there are no settings or configurations in your OS system that could interfere.

Try using the appropriate OS system link to update:

If you are still experiencing problems, please reach out to us at the following link:

Topaz Labs | Support Page