simply adding many videos at once hangs the application…
batch processing several videos blocks the app, it runs in background but you cannot stop it
if you kill the app, and restart it, it tries to load previous videos and it starts again, exporting, although you never asked it to do it… it literally restars previous job that was hanging…
the only way you can enter the app is to remove the videos from previous task physically from disk (rename the folder)
additionaly, if you add 100 videos, and then try to close them, it takes a minute or two to just clear the file list…
once the export is started, interface is abysmal, it just goes to bottom of list, every new file that gets processed moves your cursor to list bottom, if you are processing 100 videos you need to scroll to top to see what is happening…
overall app lags and hangs for almost every task that should be lightning fast
i literally have fastest cpu with latest gen rtx, and everything else flies, except topaz products…
these guys have no idea how to build an interface or stable application
The app is very resource-intensive when running AI tasks. It is not generally recommended to bring in 100 videos at once depending on your system setup as this will cause some lag and issues on some systems.
Would you care to share your logs as well to help the team investigate to see how the app is reacting and processing?
adding 100 or 1000 videos should not make any difference, you will not even touch them as they are processed one by one… there is no reason for lag or issues other than bad programming…
initially app was set to use 2 processes at once, that made app completely unusable and it was hanging all the time, after i changed to use only 1 process , now it also hangs but if you add 20 by 20 files it doesn’t terminate, still hangs for minutes each time you try to add more videos into the list
May I suggest before you start making comment’s like above you check your own system for faults.
Looking at your dxdiag diagnostics section it’s very clear your system has a problem with ucrtbase.dll a core windows component that is causing memory errors in ffmpeg.exe and Topaz Photo AI.exe
Adobe Premiere also shows as hanging.
I sugest you try the commands below first:
Step 1. Type cmd in the search box, and then right-click the Command Prompt from the top result and select Run as administrator.
Step 2. In the elevated Command Prompt, type sfc /scannow command and hit Enter. After that, this tool will scan and repair the corrupted system files. This process may take you some time and make sure that it completes.
