7.2.2: Images process faster but result is lower quality than original

I updated to Gigapixel 7.2.2 and was impressed with how fast images were upscaling. However, the “upscaled” version is arguably worse quality than the original image I uploaded. Some areas look sharper, but as a whole it looks extremely pixelated and discolored.

For reference, I’m trying to upscale a png of a 3D character. I’ve tried multiple settings and output sizes.

Is this happening for anyone else?

Thanks for reaching out.

Is this a transparent PNG by chance?

Would you mind sharing the image with me at my DropBox account so I can test this locally to better provide an answer?

We will need the original file, the output file, and a screenshot of the settings used.