5.1.4 Won't render.Nor will Version 6

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered. Can’t export
  2. Your system profile: Windows 10 64 Bit - Ryzen 9 5950X RTX 3090TI
  3. Your log files (Help > Logging > Get Logs for Support)
  4. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

5.1.4
5.1.41752×1009 203 KB

2

Can you send the logs to the support team so that we can see what is going on?

help@topazlabs.com

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Here is a video to help with the steps of how to collect the logs.

3

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.