# 5.03 keeps reverting to Trial mode and won't load preview models

**URL:** <https://community.topazlabs.com/t/5-03-keeps-reverting-to-trial-mode-and-wont-load-preview-models/68931>\
**Category:** Bugs and Issues\
**Tags:** investigating\
**Created:** [May 3, 2024, 6:02pm UTC](https://community.topazlabs.com/t/5-03-keeps-reverting-to-trial-mode-and-wont-load-preview-models/68931 "2024-05-03T18:02:44Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![kyle.topazlabs](https://community.topazlabs.com/user_avatar/community.topazlabs.com/kyle.topazlabs/32/203506_2.png) [@kyle.topazlabs](https://community.topazlabs.com/u/kyle.topazlabs)\
**Post date:** [May 17, 2024, 8:47pm UTC](https://community.topazlabs.com/t/5-03-keeps-reverting-to-trial-mode-and-wont-load-preview-models/68931/6 "2024-05-17T20:47:33Z")

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Any logs that you have from when the app loaded up in trial mode and wont load models.

Here is the link to the last version of [Video AI 4](https://community.topazlabs.com/t/topaz-video-ai-4-2-2/66093).

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