2.4.2 crashes/closes when running from Lightroom Classic

Using Lightroom Classic 13.2 on Windows 11 machine.

Steps to reproduce issue:

  1. Step 1 - Launch plugin from Lightroom Classic
  2. Step 2 - begin the Auto Pilot process. Usually completes the process, such as upscaling
  3. Step 3 - Try to add another enhancement, like sharpen - app closes and returns me back to Lightroom.

2024-03-29-15-50-10.tzlog (77.2 KB)
2024-03-29-15-50-47.tzlog (110.2 KB)

2024-03-29-15-51-21.tzlog (32.3 KB)
2024-03-29-15-54-16.tzlog (119.4 KB)
DxDiag.txt (128.1 KB)


Topaz Photo AI [v1.x.x] on [Windows/Mac]

Can you confirm with me which Lightroom plugin you are using:

  • The RAW plugin, accessed through File > Plug-in Extras > Process with Topaz Photo
  • The external editor plugin, accessed through Photo > Edit in > Topaz Photo AI

This was through the Photo>edit in option.

Let’s try opening Topaz Photo AI, going to Preferences > General and setting your AI Processor to your NVIDIA RTX A4000, and then hit Apply.

After you have done this try to run some test to see if your application still crashes.