2.0 Installation taking foooorrreeeevvvverrrrr!

Topaz Photo AI Bugs and Issues
1

On Friday, I downloaded and started to install the version 2.0 update on my M1 MBP running Monterey 12.6.8. It was taking a long time, so I left it to run over the weekend. Monday morning and it is only halfway done. Not sure what is going on and I don’t want to stop it at this point since it is progressing.

Can anybody able to tell me what’s going on and how to resolve it?
Topaz Photo AI [v2.0] on [Mac]

Screen Shot 2023-09-11 at 8.35.20 AM
Screen Shot 2023-09-11 at 8.35.20 AM1246×894 76.4 KB

Screen Shot 2023-09-11 at 8.43.58 AM
Screen Shot 2023-09-11 at 8.43.58 AM1178×664 133 KB

Installer Log 11-Sep-2023.txt (235.0 KB)
Screen Shot 2023-09-11 at 8.37.32 AM
Screen Shot 2023-09-11 at 8.37.32 AM2366×1292 478 KB

2

Thanks for reaching out. It looks like the download is getting blocked for some reason.

First, please disable antivirus, firewall, VPN, or proxy that may be on your computer. These are known to block the installer from downloading the model files.

Then try running the installer again. Let me know what happens after you do this.