1st time user V2.6.2: The software responds incredibly slow?

Video Enhance AI Discussion
#1

Hello, I’ve tried to search the forum for people experiencing the same problem as me. I did not find results.

Specs:
Software: Video Enhancer AI 2.6.2 (trial version)
System: Windows 11, 32GB memory, AMD Ryzen 7 3700X, AMD RX 5700XT (22.1.1 drivers)

Problem: The software feels very very slow. Very often I get the message "not responding in the top of the window). I am not even rendering, I have not even imported a video. I am simply going through the menu. The software is simply incredibly slow in responding. I have rebooted the computer after installing and no other programs are running in the background. This can’t be a feature of the trial version am I correct?

#2

Do you have any networked drives? The software tries to poll all your drives when it starts up. If you have any unreachable drives it will hang for ages.

#3

Thank you for trying to help. Yes, I have a number, but they are all reachable (tested by accessing them via file explorer). Is the software scanning all of these drives? Every time I start the software?

#4

I believe it does try to poll every drive on startup. I only found out about this ‘feature’ when I was having similar issues with the software being very unresponsive and was hanging on startup. It was because my networked drives were asleep, or disconnected.

#5

New day, fresh start, I made sure I had accessed files on all network drives before starting up TVEAI 2.6.2, but alas, same irresponsiveness. Thanks again though!

Does it also want to reach the outside world constantly? I have a pihole installed, which is a dns based add blocker, but disabling the pihole for a minute before starting up the software doesn’t change a thing either.

Even after an hour, doing nothing, the software is behaving equally sluggish.

#6

Can you try disconnecting the external/network drives?

#7

Check if O&O ShutUp10++ does bring any help.

www . oo-software . com/en/shutup10

First, export your current settings by clicking File - Export settings…
Second, click Actions - Apply only recommended settings. Test Topaz VEAI.
Third, exit VEAI and click Actions - Recommended and somewhat recommended settings.Test VEAI.
Fourth, return your original settings by selecting File - Import settings, if you don’t want to change anything.