# 1.7.0 Starlight Sharp and Fast2 bug **URL:** \ **Category:** Bugs and Issues\ **Tags:** investigating\ **Created:** [August 17, 2026, 4:53pm UTC](https://community.topazlabs.com/t/1-7-0-starlight-sharp-and-fast2-bug/104524 "2026-08-17T16:53:29Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Kadet](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/k/ce73a5/32.png) [@Kadet](https://community.topazlabs.com/u/Kadet)\ **Post date:** [August 17, 2026, 4:53pm UTC](https://community.topazlabs.com/t/1-7-0-starlight-sharp-and-fast2-bug/104524/1 "2026-08-17T16:53:29Z")
SL Sharp after a few minutes of processing stops working, repeating the same over and over time until the end of the job. After an hour, I finished the process. It didn’t work the second time either. SL Fast2 created almost the entire movie. The last segment was not included in the temporary file and the program reported an error. ---
**Author:** ![kyle.topazlabs](https://community.topazlabs.com/user_avatar/community.topazlabs.com/kyle.topazlabs/32/203506_2.png) [@kyle.topazlabs](https://community.topazlabs.com/u/kyle.topazlabs)\ **Post date:** [August 17, 2026, 11:11pm UTC](https://community.topazlabs.com/t/1-7-0-starlight-sharp-and-fast2-bug/104524/2 "2026-08-17T23:11:54Z")
There is still an outstanding bug issue with SL Sharp where it stalls after a bit and never completes. Can you share the logs for review of these issues that you saw? To gather logs, please select Help \> Logging \> Get Logs for Support and attach the zip file to your reply. Here is a [video](https://www.loom.com/share/c19e99704b004f6bb55ed5761dac5f22?sid=0a60ec89-5521-4b02-9d68-23ce7dc77e77)to help with the steps of how to collect the logs. ---
**Author:** ![Kadet](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/k/ce73a5/32.png) [@Kadet](https://community.topazlabs.com/u/Kadet)\ **Post date:** [August 18, 2026, 1:58pm UTC](https://community.topazlabs.com/t/1-7-0-starlight-sharp-and-fast2-bug/104524/3 "2026-08-18T13:58:00Z")
[logsForSupport\_SLSbug.zip](https://community.topazlabs.com/uploads/short-url/dB3nydiW92GXICNB5wIfWNifwTs.zip) (31,7 KB) ---
**Author:** ![kyle.topazlabs](https://community.topazlabs.com/user_avatar/community.topazlabs.com/kyle.topazlabs/32/203506_2.png) [@kyle.topazlabs](https://community.topazlabs.com/u/kyle.topazlabs)\ **Post date:** [August 19, 2026, 7:40pm UTC](https://community.topazlabs.com/t/1-7-0-starlight-sharp-and-fast2-bug/104524/4 "2026-08-19T19:40:33Z")
Thanks sending these to the devs for review. ---
**Author:** ![system](https://community-cdn.topazlabs.com/original/3X/0/1/01f3a81387b26ce3eb3484b6327ee7b3988ca47e.svg) [@system](https://community.topazlabs.com/u/system)\ **Post date:** [October 18, 2026, 7:42pm UTC](https://community.topazlabs.com/t/1-7-0-starlight-sharp-and-fast2-bug/104524/6 "2026-10-18T19:42:20Z")
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed. ---
**Author:** ![margaux.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/m/4491bb/32.png) [@margaux.topazlabs](https://community.topazlabs.com/u/margaux.topazlabs)\ **Post date:** [November 5, 2026, 9:54pm UTC](https://community.topazlabs.com/t/1-7-0-starlight-sharp-and-fast2-bug/104524/7 "2026-11-05T21:54:27Z")
Regarding Starlight Sharp stalling, see comment here: > [@\[Resolved 1.7.2\] Starlight Sharp stalls out and does nothing](https://community.topazlabs.com/t/resolved-1-7-2-starlight-sharp-stalls-out-and-does-nothing/103014/30): > > Hi everyone. Following up here. We’ve done internal testing in 1.7.2, and the Starlight Sharp stalling issue appears to be fixed. We’re only confirmed it on a few systems that had the issue, so we’d like to confirm if this is resolved across the board. Please do a clean install first, so nothing left over from your current installation interferes: Uninstall Topaz Video in Add/Remove Programs. When asked about clearing old models and files, click yes Restart your computer Install [Topaz Video …](https://downloads.topazlabs.com/deploy/TopazVideoStudio/1.7.2/TopazVideo-1.7.2.msi) ---
**Author:** ![margaux.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/m/4491bb/32.png) [@margaux.topazlabs](https://community.topazlabs.com/u/margaux.topazlabs)\ **Post date:** [November 5, 2026, 9:54pm UTC](https://community.topazlabs.com/t/1-7-0-starlight-sharp-and-fast2-bug/104524/8 "2026-11-05T21:54:31Z")
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**Author:** ![Kadet](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/k/ce73a5/32.png) [@Kadet](https://community.topazlabs.com/u/Kadet)\ **Post date:** [November 6, 2026, 10:14pm UTC](https://community.topazlabs.com/t/1-7-0-starlight-sharp-and-fast2-bug/104524/9 "2026-11-06T22:14:59Z")
Starlight Sharp and Fast2 work now well in 1.7.2