1.5.4 update crashes with Photoshop

Topaz Photo AI Bugs and Issues
1

Every time I use Photoshop plug-in, after updating to 1.5.4 this morning, it crashes.

Steps to reproduce issue:

  1. Open photo in Photoshop
  2. Choose Filter - Topaz Labs - Topaz Opens up
  3. Topaz runs for a moment then an error comes up (I put a copy in your DropBox) - Error is “Error: plug-in has crashed”

2023-09-03-07-37-55.tzlog (54.7 KB)
2023-09-03-07-38-17.tzlog (13.0 KB)
2023-09-03-07-38-48.tzlog (29.8 KB)
2023-09-03-07-31-21.tzlog (75.2 KB)
2023-09-03-07-37-39.tzlog (29.8 KB)

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Thanks for sending this log. This is a known issue with Face Recovery that we are currently working on a solution for.

I shared this log file with my team so we can look into a fix.