Previous issue of editing mask, where, mask edits were ignored, seems fixed. However, using Photoshop CC on Windows 10, I have a new layer, a copy of the background, so I can see what Topaz did … after all that processing, the new layer is the same as the background. Even true after a total system reboot.
Thanks for reaching out. Please try processing the layer and when you confirmed that the result did nothing open Topaz Photo AI on it’s own.
Go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach all the logs files that you can see in the window that opens.
I should be able to determine what is happening and send next steps with this information.
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.
