# Topaz Video

**URL:** https://community.topazlabs.com/c/topaz-video/116.md?page=1

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**Page:** 2

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## [Starlight Precise 2.6 local rendering with PC below official VRAM requirement](https://community.topazlabs.com/t/starlight-precise-2-6-local-rendering-with-pc-below-official-vram-requirement/105401)

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**Author:** [@krzysiek](https://community.topazlabs.com/u/krzysiek)\
**Replies:** 5\
**Last updated:** [October 13, 2026, 6:54am UTC](https://community.topazlabs.com/t/starlight-precise-2-6-local-rendering-with-pc-below-official-vram-requirement/105401 "2026-10-13T06:54:15Z")

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Hi everyone, I have a question to Starlight Precise users. Is anyone else using…

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## [Topaz exporting twice instead of just 1 video](https://community.topazlabs.com/t/topaz-exporting-twice-instead-of-just-1-video/105405)

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**Author:** [@fiasuncle](https://community.topazlabs.com/u/fiasuncle)\
**Replies:** 3\
**Last updated:** [October 12, 2026, 8:34pm UTC](https://community.topazlabs.com/t/topaz-exporting-twice-instead-of-just-1-video/105405 "2026-10-12T20:34:26Z")

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My Topaz, when I hit export, it exports the video 2

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## [Is there a way to get Topaz Starlight Precise to better utilize the GPU memory?](https://community.topazlabs.com/t/is-there-a-way-to-get-topaz-starlight-precise-to-better-utilize-the-gpu-memory/105359)

<div class="topic-metadata">

**Author:** [@mark.miller-8574](https://community.topazlabs.com/u/mark.miller-8574)\
**Replies:** 8\
**Last updated:** [October 12, 2026, 3:50pm UTC](https://community.topazlabs.com/t/is-there-a-way-to-get-topaz-starlight-precise-to-better-utilize-the-gpu-memory/105359 "2026-10-12T15:50:57Z")

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I have been working with Precise 2.6 for the past 2 weeks, and Topaz is only ta…

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## [When I pause the rendering and want to start again it gives an error](https://community.topazlabs.com/t/when-i-pause-the-rendering-and-want-to-start-again-it-gives-an-error/105377)

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**Author:** [@diego.menes](https://community.topazlabs.com/u/diego.menes)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 3:27pm UTC](https://community.topazlabs.com/t/when-i-pause-the-rendering-and-want-to-start-again-it-gives-an-error/105377 "2026-10-12T15:27:21Z")

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Whenever I try to Resume a rendering I paused before gives an error.

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## [Out of hard drive and incompatible input error](https://community.topazlabs.com/t/out-of-hard-drive-and-incompatible-input-error/105398)

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**Author:** [@it-5702](https://community.topazlabs.com/u/it-5702)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 3:25pm UTC](https://community.topazlabs.com/t/out-of-hard-drive-and-incompatible-input-error/105398 "2026-10-12T15:25:46Z")

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Having error kindly find the attachment logsForSupport.zip (8.4 MB) in some vi…

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## [Topaz video shows an uncloseable advert to subscribe even though I am logged in](https://community.topazlabs.com/t/topaz-video-shows-an-uncloseable-advert-to-subscribe-even-though-i-am-logged-in/105390)

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**Author:** [@ingramdjames](https://community.topazlabs.com/u/ingramdjames)\
**Replies:** 2\
**Last updated:** [October 12, 2026, 3:00pm UTC](https://community.topazlabs.com/t/topaz-video-shows-an-uncloseable-advert-to-subscribe-even-though-i-am-logged-in/105390 "2026-10-12T15:00:38Z")

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I just installed latest 1.71. When I run Topaz, it shows a dialog offering me su…

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## [Topaz Video 1.7.0 – HEVC enhancement failure caused by hardware decoding regression](https://community.topazlabs.com/t/topaz-video-1-7-0-hevc-enhancement-failure-caused-by-hardware-decoding-regression/104446)

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**Author:** [@Hewster](https://community.topazlabs.com/u/Hewster)\
**Replies:** 15\
**Last updated:** [October 10, 2026, 5:56pm UTC](https://community.topazlabs.com/t/topaz-video-1-7-0-hevc-enhancement-failure-caused-by-hardware-decoding-regression/104446 "2026-10-10T17:56:39Z")

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Hi, this report was created with the help of ChatGPT… Subject: Topaz Video 1.7.…

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## [Every ai model fails?](https://community.topazlabs.com/t/every-ai-model-fails/105362)

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**Author:** [@martin.byrne](https://community.topazlabs.com/u/martin.byrne)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 3:12pm UTC](https://community.topazlabs.com/t/every-ai-model-fails/105362 "2026-10-09T15:12:16Z")

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Hi I’m trying to sharpen an out of focus piece of video footage and I’m trying …

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## [The Starlight model has been consistently incorrect](https://community.topazlabs.com/t/the-starlight-model-has-been-consistently-incorrect/105364)

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**Author:** [@mdwhn1](https://community.topazlabs.com/u/mdwhn1)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 3:10pm UTC](https://community.topazlabs.com/t/the-starlight-model-has-been-consistently-incorrect/105364 "2026-10-09T15:10:19Z")

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logsForSupport.zip (50.6 KB) No matter how many times I try to reinstall, it al…

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## [Topaz SLP 2.6: Crop Size Affects Render Speed — 40+ Tests on RTX 5070 Ti](https://community.topazlabs.com/t/topaz-slp-2-6-crop-size-affects-render-speed-40-tests-on-rtx-5070-ti/105357)

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**Author:** [@naxci1](https://community.topazlabs.com/u/naxci1)\
**Replies:** 2\
**Last updated:** [October 9, 2026, 7:34am UTC](https://community.topazlabs.com/t/topaz-slp-2-6-crop-size-affects-render-speed-40-tests-on-rtx-5070-ti/105357 "2026-10-09T07:34:40Z")

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Tip: Your input crop size affects SLP render speed (with real numbers) Quick…

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## [Ai error](https://community.topazlabs.com/t/ai-error/105358)

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**Author:** [@amisha.lalla](https://community.topazlabs.com/u/amisha.lalla)\
**Replies:** 1\
**Last updated:** [October 8, 2026, 6:06pm UTC](https://community.topazlabs.com/t/ai-error/105358 "2026-10-08T18:06:35Z")

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hello when i try to enhance a video, it says error ai eachtime

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## [Starlight Precise adding soap opera effect](https://community.topazlabs.com/t/starlight-precise-adding-soap-opera-effect/105335)

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**Author:** [@upgrade.man](https://community.topazlabs.com/u/upgrade.man)\
**Replies:** 3\
**Last updated:** [October 7, 2026, 1:11pm UTC](https://community.topazlabs.com/t/starlight-precise-adding-soap-opera-effect/105335 "2026-10-07T13:11:12Z")

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When I upscale a video with starlight precise, it introduces the soap opera effe…

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## [Best Workflow for Starlight with Interlaced MiniDV Footage](https://community.topazlabs.com/t/best-workflow-for-starlight-with-interlaced-minidv-footage/100004)

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**Author:** [@dean.buchenauer](https://community.topazlabs.com/u/dean.buchenauer)\
**Replies:** 7\
**Last updated:** [October 7, 2026, 5:40am UTC](https://community.topazlabs.com/t/best-workflow-for-starlight-with-interlaced-minidv-footage/100004 "2026-10-07T05:40:37Z")

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I read that it is best to deinterlace old NTSC video (miniDV) footage before usi…

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## [Export video encounter AI Error](https://community.topazlabs.com/t/export-video-encounter-ai-error/104934)

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**Author:** [@xpatrick88](https://community.topazlabs.com/u/xpatrick88)\
**Replies:** 5\
**Last updated:** [October 6, 2026, 2:57pm UTC](https://community.topazlabs.com/t/export-video-encounter-ai-error/104934 "2026-10-06T14:57:52Z")

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Keeping getting this error on Mac: - Error message from AI engine: download fail…

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## [PC build recommendations for 2026](https://community.topazlabs.com/t/pc-build-recommendations-for-2026/104460)

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**Author:** [@Adamki2000](https://community.topazlabs.com/u/Adamki2000)\
**Replies:** 22\
**Last updated:** [October 6, 2026, 12:40pm UTC](https://community.topazlabs.com/t/pc-build-recommendations-for-2026/104460 "2026-10-06T12:40:58Z")

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Hey everyone! Longtime Topaz user here and up until now, a dedicated Mac one at …

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## [Topaz video delete some frames](https://community.topazlabs.com/t/topaz-video-delete-some-frames/105322)

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**Author:** [@fabricio\_12\_11-34720](https://community.topazlabs.com/u/fabricio_12_11-34720)\
**Replies:** 1\
**Last updated:** [October 5, 2026, 7:28pm UTC](https://community.topazlabs.com/t/topaz-video-delete-some-frames/105322 "2026-10-05T19:28:37Z")

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Hi, when using staxrip to compress videos generated by topaz video, I noticed th…

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## [I started to upscale the video it's been 5 days the video still exportinng it is just a 8 minutes video](https://community.topazlabs.com/t/i-started-to-upscale-the-video-its-been-5-days-the-video-still-exportinng-it-is-just-a-8-minutes-video/105314)

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**Author:** [@svp.npa](https://community.topazlabs.com/u/svp.npa)\
**Replies:** 1\
**Last updated:** [October 5, 2026, 3:34pm UTC](https://community.topazlabs.com/t/i-started-to-upscale-the-video-its-been-5-days-the-video-still-exportinng-it-is-just-a-8-minutes-video/105314 "2026-10-05T15:34:46Z")

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i started to upscale the video it’s been 5 days the video still exportinng it is…

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## [Diminishing Starlight Mini Performance in 1.7.1](https://community.topazlabs.com/t/diminishing-starlight-mini-performance-in-1-7-1/105294)

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**Author:** [@joshua.gosnell](https://community.topazlabs.com/u/joshua.gosnell)\
**Replies:** 2\
**Last updated:** [October 2, 2026, 9:59pm UTC](https://community.topazlabs.com/t/diminishing-starlight-mini-performance-in-1-7-1/105294 "2026-10-02T21:59:45Z")

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Hello, I have noticed the performance of this model steadily decrease with each …

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## [I'm trying to import an exr sequence and it asked me to upgrade to Pro, I did. I then logged out and logged back in](https://community.topazlabs.com/t/im-trying-to-import-an-exr-sequence-and-it-asked-me-to-upgrade-to-pro-i-did-i-then-logged-out-and-logged-back-in/105287)

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**Author:** [@yan-2053](https://community.topazlabs.com/u/yan-2053)\
**Replies:** 1\
**Last updated:** [October 2, 2026, 3:26pm UTC](https://community.topazlabs.com/t/im-trying-to-import-an-exr-sequence-and-it-asked-me-to-upgrade-to-pro-i-did-i-then-logged-out-and-logged-back-in/105287 "2026-10-02T15:26:31Z")

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I’m trying to import an exr sequence and it asked me to upgrade to Pro, I did. I…

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## [Have to log in each time i start the app](https://community.topazlabs.com/t/have-to-log-in-each-time-i-start-the-app/105260)

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**Author:** [@d.raebiger](https://community.topazlabs.com/u/d.raebiger)\
**Replies:** 6\
**Last updated:** [October 2, 2026, 3:24pm UTC](https://community.topazlabs.com/t/have-to-log-in-each-time-i-start-the-app/105260 "2026-10-02T15:24:35Z")

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as the title says: each time i open the topaz video app i have to log in again. …

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## [Is upgrading a 3080 10GB to a 3090 24GB good value?](https://community.topazlabs.com/t/is-upgrading-a-3080-10gb-to-a-3090-24gb-good-value/105268)

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**Author:** [@kbennett](https://community.topazlabs.com/u/kbennett)\
**Replies:** 11\
**Last updated:** [October 1, 2026, 8:18pm UTC](https://community.topazlabs.com/t/is-upgrading-a-3080-10gb-to-a-3090-24gb-good-value/105268 "2026-10-01T20:18:06Z")

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I have had a 10GB RTX 3080 for a few years, and it has done me well for most of …

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## [All models extremely slow / ffmpeg high cpu](https://community.topazlabs.com/t/all-models-extremely-slow-ffmpeg-high-cpu/105254)

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**Author:** [@d.raebiger](https://community.topazlabs.com/u/d.raebiger)\
**Replies:** 12\
**Last updated:** [October 1, 2026, 7:41pm UTC](https://community.topazlabs.com/t/all-models-extremely-slow-ffmpeg-high-cpu/105254 "2026-10-01T19:41:40Z")

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i am using a rtx 5090 which gets utilized to about 10% while a ffmpeg.exe proces…

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## [Topaz Lab will not accept any of my video files](https://community.topazlabs.com/t/topaz-lab-will-not-accept-any-of-my-video-files/105277)

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**Author:** [@shomori.robinson](https://community.topazlabs.com/u/shomori.robinson)\
**Replies:** 1\
**Last updated:** [October 1, 2026, 5:47pm UTC](https://community.topazlabs.com/t/topaz-lab-will-not-accept-any-of-my-video-files/105277 "2026-10-01T17:47:37Z")

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Whenever I try to import a video file for enhancement, the software will not acc…

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## [Tech preview: Topaz Panel for Adobe Premiere](https://community.topazlabs.com/t/tech-preview-topaz-panel-for-adobe-premiere/102108)

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**Author:** [@ross.shain1](https://community.topazlabs.com/u/ross.shain1)\
**Replies:** 5\
**Last updated:** [October 1, 2026, 1:46pm UTC](https://community.topazlabs.com/t/tech-preview-topaz-panel-for-adobe-premiere/102108 "2026-10-01T13:46:40Z")

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Hello video users, I recorded this short technology preview of a Topaz Labs pan…

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## [Hyperion 2.5 wont work after latest update](https://community.topazlabs.com/t/hyperion-2-5-wont-work-after-latest-update/105091)

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**Author:** [@jason.rainey](https://community.topazlabs.com/u/jason.rainey)\
**Replies:** 8\
**Last updated:** [October 1, 2026, 12:45pm UTC](https://community.topazlabs.com/t/hyperion-2-5-wont-work-after-latest-update/105091 "2026-10-01T12:45:51Z")

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Hyperion 2.5 won’t work after latest update. Model downloads, and it sits foreve…

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## [Cant upscale no videos done thru capcut?](https://community.topazlabs.com/t/cant-upscale-no-videos-done-thru-capcut/105261)

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**Author:** [@emilio\_g.masforroll](https://community.topazlabs.com/u/emilio_g.masforroll)\
**Replies:** 2\
**Last updated:** [October 1, 2026, 2:56am UTC](https://community.topazlabs.com/t/cant-upscale-no-videos-done-thru-capcut/105261 "2026-10-01T02:56:46Z")

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After your last update my exported videos done in ai and edited in capcut are co…

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## [M5 Ultra and Starlight precise](https://community.topazlabs.com/t/m5-ultra-and-starlight-precise/104717)

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**Author:** [@memo90061](https://community.topazlabs.com/u/memo90061)\
**Replies:** 27\
**Last updated:** [September 30, 2026, 11:34pm UTC](https://community.topazlabs.com/t/m5-ultra-and-starlight-precise/104717 "2026-09-30T23:34:04Z")

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I know it’s too soon to talk about this since that Mac isn’t even out yet. I kno…

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## [Batch export](https://community.topazlabs.com/t/batch-export/105267)

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**Author:** [@jordan.lavigne](https://community.topazlabs.com/u/jordan.lavigne)\
**Replies:** 2\
**Last updated:** [September 30, 2026, 8:06pm UTC](https://community.topazlabs.com/t/batch-export/105267 "2026-09-30T20:06:50Z")

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It’s so frustrating. If every time I select one thing, the sources thing closes,…

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## [Topaz video](https://community.topazlabs.com/t/topaz-video/105211)

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**Author:** [@menakon.ws](https://community.topazlabs.com/u/menakon.ws)\
**Replies:** 15\
**Last updated:** [September 30, 2026, 4:28pm UTC](https://community.topazlabs.com/t/topaz-video/105211 "2026-09-30T16:28:19Z")

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I have a copy of \[the software/project\], and I am currently editing footage from…

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## [Internal record-keeping gone wrong?](https://community.topazlabs.com/t/internal-record-keeping-gone-wrong/105226)

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**Author:** [@cbrillow](https://community.topazlabs.com/u/cbrillow)\
**Replies:** 5\
**Last updated:** [September 29, 2026, 4:06pm UTC](https://community.topazlabs.com/t/internal-record-keeping-gone-wrong/105226 "2026-09-29T16:06:53Z")

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(Topaz Video, version 7.1.0) Weird anomaly that doesn’t seem to be affecting my…

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